High performing upper quartile Chief Service Officers (CSO)
Coaching & mentoring combined with unbiased feedback can be your competitive advantage to help you to accelerate your growth, make better decisions, deliver better results faster.
This unique program designed by service leaders for service leaders to uniquely help deliver better organisational performance, results and team success that is rooted in and from real-life service operational knowledge, experience and best practice.
PROVIDING EFFECTIVE
Coaching & Development
We understand that no Service Organisation is identical, we understand this, everything we do is value & results-focused whilst ensuring we delivery highly interactive, enjoyable and totally relevant to the attendees. Our case studies and practical tasks and development labs are all based on real-world challenges. We have the proven experience and flexibility to build and uniquely craft high-quality development, mentoring and coaching experiences for our customers. We offer a variety of enablement, role-based and delivery methods and a blend of approaches as each member of your team will want an approach unique to them. All our development programs are designed to be high impact and can be taken over a period of time.
Digital Transformation
- Digital Service TransformationPreparing for and executing on a Digital Strategy
- Preparing for Servitization & Outcome based business model
- Conducting a Service Organisational Readiness Assessment
- Undertaking an Operations and Process Efficiency Health Check
- Service Industry Benchmarking
- Service Technology Guidance Technology Requirements Definition
Business Case Preparation
Technology and Vendor selection - Smart Services Analysis and Design
- Workforce planning & Optimisation Scheduling and Dispatch strategy and execution
Enabling remote mixed labour service teams everywhere
We help service organisations excel through enablement & coaching providing access to knowledge, techniques, skills and collaboration with peers and experts to deliver better service outcomes.
With ServiceEnabler your remote service teams and third parties will learn from the best, develop service and sales skills, record installations and repairs, get coaching from managers, peers and industry experts, complete competencies, get certified and receive just in time AI-powered content on the job, all via their mobile device. from $9 / £6.75 / €7.50 per user per month plus VAT
Interested?, Contact us today for more information
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