Service Transformation Industry Benchmark
In the services industry we still do not have unbiased data on business performance, nor do we have evidence-based insights into trends and best practices.
Without good data insights you can often be left with gut instinct and guesswork when:
- Defining priorities for your service transformation strategy
- Monitoring progress of your service development
- Engaging your stakeholders and teams
- Securing the funding and resources for your strategy

Service Transformation Benchmark
This Strategic tool covers all basic and advanced service business models such as:
- Data-driven predictive maintenance
- Operational performance services
- Outcome-based services
It also supports different business capabilities including selling service contracts and selling managed services.
Why Act Now?
- Strengthen your competitive position
- Discover new ways to drive growth in your service business
- Gain strategic alignment with your stakeholders
- Secure support and funding
Your bespoke report will help you:
- Know how your service transformation compares with other service organisations
- Compare your strategic priorities with your peers in the service industry
- Gain insightful and reliable data to guide your intercompany decisions
- Track and measure the progress of your priorities and how they are changing over time
Our Partner

MoreMomentum is an international service community for manufacturers that are growing their advanced and data-driven services and thrive during digital disruption.
Field Service Associates Ltd. join forces to provide a more universal engagement with Service leader experts to develop, exchange and leverage data, insights and best practices required for well-grounded strategies.
Join other like-minded service-centric leaders and innovators who are using their organisation benchmark to successfully find new ways to grow their business and thrive during these disruptive times.
- Initial consultation with a Field Service Associate Managing Partner to establish requirements
- Pay the €3.000* in 2 instalments of €1.500 (1st at sign up, 2nd at receipt of the benchmark report – invoiced by Field Service Associates Ltd)
- Expand your network with like-minded peers while co- designing and reviewing the benchmark
- Be in the best position to drive the scope and output of the benchmark
- Expand the benchmark to include client value discussions, engineer ‘ride alongs’ and other complementary services